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mercury gold excellence award

 

We are happy to announce that Walton Insurance is the proud recipient of the Mercury Insurance GOLD SERVICE EXCELLENCE AWARD!

We are first in the Bay Area and sixth in the Nation to receive such an honor. We are proud recipients knowing that our efforts to astonish our clients with sincere, thoughtful, professional, honest, above an beyond customer care and service has evolved into this award. It is our honor to share this award with you. At Walton Insurance we believe our customers are #1!

Per Richard Wolak, VP Mercury Insurance: "The Mercury Service Excellence Program was designed by Mercury Insurance Company and its affiliates to assure world class customer care from its network of independent agencies. Agents who participate in the program must pass through stages of recognition for meeting the needs and exceeding the expectations of policyholders. Mercury recognizes the value of customer loyalty and the agents who add value to the customer experience. We are pleased to announce that Walton and Associates has achieved the GOLD LEVEL and has been designated as a Mercury Award Winning Agency. We would also like to thank Walton and Associates for dedicating themselves to such a crowning achievement".

 

This is what some of our clients said about our Gold Award...

WAY TO GO, TEAM WALTON! CONGRATULATIONS to you all! I can remember signing up in my late twenties back in 1969 with Verne Walton......I am past the 60 year mark now. Excellence is a grand statement for ones life work. "GOOD JOB!" - C. Thompson

Hey, all of you Walton-ettes! Congratulations. I'm not surprised. Your service has always been top-drawer for me. Glad it's being recognized by others. Take care.- P. Hubbard (Dalton)

Good Job. CONGRATULATIONS! - M. Dougherty

GREAT JOB! Just like you are doing a wonderful job for me, you are doing great things for everyone. - D. Kowal

 

Here is some more of what clients and associates are saying about us....

11/4/2010 She went above and beyond taking care of my family and I. Because she did such a great job, I am going to recommend your company to all my friends. Thank you for being amazing. You are the best insurance helper I have ever had. -N. Voyk

9/14/10 Thank you for your very prompt and timely turnaround. I am so pleased with the results.....happy (Snoopy Dance) to cross this off my to-do list! -Elizabeth

7/9/10 Thank you. I recommend you whenever I can. You are always quick to respond. A very important quality." -R.Boyd

6/14/10 "Thanks, you are an awesome account manager, thank you for your help"! -D. Black

6/3/10 "She has always been available when I need her. Very direct and kind and honest. She is an asset to your company". -E. Fortier

5/24/10 "When I spoke to her about cancelling my auto insurance with another company and possibly joining Walton Insurance, she was SO helpful. Before I couldn blink my eyes she everything sent to me. She really was such a good help to me. She was pleasant and efficient! You should be lucky you have her". -D. Rosa

5/5/10 "I was very impressed with the level of service she provided me with. As a consumer, she provided me with options, details and really went the extra mile to make sure my needs were met. In addition to that, she was very personable and made the whole experience that much more enjoyable". -D. Jones

4/29/10 "Thanks....I give your name out whenever I get the chance". - R. Boyd

4/30/10 "Thanks for your speedy service. Advise your boss to give you a raise"! - Pete

3/3/10 "She was so helpful in finding the right insurance. She helped me with what plan worked for me and gave me great descriptors to what I was signing. Her personality was very personable and I'll tell others about your company". -K. White